At Prestige Billiard Tables, we strive to offer our customers the best value for their money. Our Price Match Policy is designed to ensure that you receive competitive prices on our pool tables. Please review the following guidelines before submitting a price match request:
Eligibility Criteria:
- Identical Product: The product must be the same brand, model, color, size, and carry the same specifications.
- In Stock: The competing product must be in stock and available for immediate purchase.
- Authorized Retailer: The competing retailer must be an authorized dealer for the product in question.
- Current Pricing: The lower price must be current and verifiable at the time of the price match request.
- Exclusions: Prices from auction websites, marketplace sellers (e.g., eBay, Amazon Marketplace), clearance or closeout sales, refurbished or used items, and typographical errors are excluded.
Price Match Process:
- Verification: To request a price match, provide us with the competitor’s name, the product URL, and details of the pricing.
- Verification Process: We will review the information provided and verify the eligibility criteria.
- Decision: If the price match is approved, we will provide you with a coupon code or adjust the price of your order accordingly.
How to Request a Price Match:
- Contact Us: Send an email to support@prestigebilliardtables.com with the subject line “Price Match Request.”
- Provide Details: Include your name, contact information, the product in question, the URL of the competitor’s product, and the competitor’s price.
- Wait for Confirmation: Our customer support team will review your request and respond with a decision.
Additional Information:
- One-Time Price Match: We reserve the right to limit the number of price match requests per customer.
- Final Decision: Prestige Billiard Tables has the final decision on all price match requests.
- Policy Changes: We may modify or discontinue the Price Match Policy at any time without notice.
By submitting a price match request, you agree to abide by the terms and conditions outlined in this policy. Thank you for choosing Prestige Billiard Tables!